Use the code INFINITY10 for an extra 10% discount

All Infinity of London shipments are:
express, insured, traceable and free.

Each item has different delivery times and are specified on each product page before placing an order.

Generally, the delivery times are as follows:
- 18ct Gold: 7-10 working days
- 950 Platinum: 20 working days
- 925 Silver: 7 working days


Once all the production phases of your ring are finished, you will receive an email confirmation of the shipment in which you will also find in tracking and the courier used. In most cases you will receive your order the day after the shipment (maximum 48 hours).

In rare cases, it is possible that, despite the reliability of the couriers, deliveries may be delayed or problems may arise: in this case, contact us at Livechat or via email at info@infinity-london.com and we will be happy to help you.

All Infinity of London shipments are:
express, insured, traceable and free.

Each item has different delivery times and are specified on each product page before placing an order.

Generally, the delivery times are as follows:
- 18ct Gold: 7-10 working days
- 950 Platinum: 20 working days
- 925 Silver: 7 working days


Once all the production phases of your ring are finished, you will receive an email confirmation of the shipment in which you will also find in tracking and the courier used. In most cases you will receive your order the day after the shipment (maximum 48 hours).


In rare cases, it is possible that, despite the reliability of the couriers, deliveries may be delayed or problems may arise: in this case, contact us at Livechat or via email at info@infinity-london.com and we will be happy to help you.

FAQ's

Is the shipment traceable?
Of course! All our shipments are traceable and you will receive the tracking directly in the shipment confirmation email.

Is the shipment insured?
We know how important it is for you to buy a jewel and, for this reason, all our shipments are insured for the full amount of your purchase.

Can I request a faster shipment?
You can request a faster shipment of your item by filling in the "Special Requests" box on each product page: in this way we will receive the request together with your order. In case we cannot meet the deadline, our Customer Service will contact you so that we can find a solution. For any doubt or information, we are always available both in Livechat and by email at info@infinity-london.com.

What if I need delivery the day after the order?
In some cases we can guarantee extremely fast delivery but please always contact us before placing an order.
Or, you can visit the "Ready to ship" section where you can find products for immediate delivery.

Is the contents of the package identifiable?
The package in which you will receive your item is absolutely anonymous and discreet and inserted inside the packaging of the courier used.
Don't worry: your item will be unidentifiable from the outside.

Can I ask for a change of shipping address?
Generally, the shipment is made to the address indicated during the registration process. However, you can request a change of address by contacting us via email or Livechat before your order is shipped. In case you have already received the email with the shipping confirmation and would like to change your address, please contact us and we will try to process your request. Remember that, in this case, since delivery is scheduled within 24/48 hours, the courier may not be able to change the delivery address.

If I wasn't at home or couldn't answer the intercom?
In this case, the courier will schedule delivery the next day. If on the second attempt the delivery fails, the shipment will be in stock and you just need to contact us and we will be happy to help you solve the problem.

Need Help?

Talk with our experts!

Chiamaci
+39 0823 164 2894 

LIVECHAT
quic response

WHATSAPP
+44 7462 835494

SEND AN EMAIL
info@infinity-london.com

Chiamaci
+39 0823 164 2894 

LIVECHAT
quic response

WHATSAPP
+44 7462 835494

SEND AN EMAIL
info@infinity-london.com

Chiamaci
+39 0823 164 2894 

LIVECHAT
quic response

WHATSAPP
+44 7462 835494

SEND AN EMAIL
info@infinity-london.com